FAQ

Do you send orders to countries outside of The Netherlands?

Yes, that’s not a problem! I send lots of parcels to most parts of the world. However items in your order that are designated for shipment to countries outside of the EU may be subject to taxes, customs duties and fees levied by the destination country.  These charges are to be paid by the recipient of the parcel. Unfortunately, I don't have control over these charges, and cannot advise you what the cost would be, as customs policies and import duties vary widely from country to country.   If there are any problems with your location, though, I’ll let you know.

Can you gift wrap an order?

Absolutely. If you want to send your item gift-wrapped, I can take care of that too! There is an option to add gift wrapping in the cart all for free of course and you can even add a personal message. The gift will be beautifully wrapped in eco friendly paper with a hand written card for that personal touch.

I’m buying a gift, can it be sent straight to someone else?

Absolutely. Simply click on 'add a new address' at the delivery page during checkout and type in their details. If you want to send your item gift-wrapped, I can take care of that too! just add gift-wrapping to the cart - free of charge of course! and a personal message. The gift will be beautifully wrapped in sustainable wrapping paper and will be accompanied by a card with your gift message hand written inside.

How does your clothing fit?

No need to order the next size up I have you covered!   Little Pegs sizing it not based on traditional children’s sizing charts, I have spent time to make sure that what I offer you are the right sizes, that will out-last those growth spurts and because of the nature of the fabric being used they will also last longer - even if your little one run around like a lunatic. For more information about our sizes click here.

What delivery service do you use?

All Netherland orders are delivered by Post.nl. and international orders are delivered by UPS or DHL and are sent tracked and signed.  You will receive an email after the order has been dispatched with tracking details, so you can follow its journey. Learn more about my delivery costs and courier services here.

Do you only use organic cotton?

Yes! Everything is made with 100% organic interlocked cotton, which has been certified by gots - It's healthy for your child's skin and better for the planet too.  If you would like to learn more about our manufacturing partners click here.

Where do you make Little Pegs clothing?

The cotton is grown in Brazil and the clothing is manufactured in Portugal.  All stages of manufacturing from cotton bud to garment are under the GOTS certification, the environments are checked to make sure workers have a safe and clean environment and that they’re paid fairly. To learn more about Little Pegs production processes check out my how we produce video

Can I return something if it doesn’t fit?

Of course you can! Just contact me to let me know and I will let you know the address to send it back to. Everything needs to be sent back with the tags still on and in an unworn and unwashed condition. for further information please see my Delivery/Returns policy.